From Shibuya to the World.
From Shibuya to the World.
Our primary tagline. Origin and aspiration — extending value from Shibuya to the world.
About Customer Cloud
A global enterprise driven by AI and strategy.
From Shibuya to the World.
01 — PHILOSOPHY
At our core lies the philosophy of the "Kurogo" — the stagehands in traditional Japanese performing arts. The protagonists on stage are always our clients: nations and enterprises. Customer Cloud does not place itself in the spotlight; instead, we remain in the background, dedicated to maximizing the value of those we serve. This principle is not mere humility — it is a conviction that permeates every aspect of our work, from our use of black in our visual identity to our quiet typography and our conduct.
Our design philosophy — the "Wrap Model" — creates new layers of value that envelop existing structures without dismantling them. Designing a state where past and future, tradition and innovation enhance each other's worth — that is the core conviction of Customer Cloud.
View Brand IdentityFrom Shibuya to the World.
Our primary tagline. Origin and aspiration — extending value from Shibuya to the world.
Non-Destructive Innovation.
Our corporate sub-tagline. A principle of action that creates value while respecting the sovereignty, culture, and history of nations — counter to the prevailing belief that disruptive creation is the only virtue.
KUROGO IDENTITY.
The protagonist is always the client. We remain in the background, upholding the pride of the "Kurogo" — maximizing our clients' value.
03 — COMPANY
| Company Name | Customer Cloud Corp. Customer Cloud Corp. |
|---|---|
| Founded | September 19, 2018 |
| Representative | Hiroshi Kinoshita |
| Capital | JPY 10,000,000 |
| Location | Shibuya Scramble Square 39F, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-6139, Japan |
| Business |
National & Industrial AI Infrastructure R&D and Provision of Proprietary AI Platform Operation of AI Production Factory (CC AI Factory) AI-Driven Development & Consolidated Management Model Digital Infrastructure, Security & Blockchain Support |
| Official Website | customercloud.co.jp |
04 — GOVERNANCE
Our legal team integrates legal perspectives from the earliest stages of business decisions.
Corporate Legal Affairs
We provide comprehensive corporate legal support, with a focus on contracts and corporate governance.
IP Protection
We support the protection of intangible assets through patents, trademarks, licensing, and brand protection.
Cross-Border Transactions
We support business expansion through cross-border transactions and international contracts.
05 — LEADERSHIP & PARTNER
Professionals from diverse fields and our legal team operate as a practical force alongside every executive decision.
The Best Legals Team
Partner
Tokyo Office
Composed of attorneys covering a broad spectrum of legal disciplines — primarily corporate law, intellectual property, and international trade. They support executive decision-making across contract negotiation, dispute prevention, regulatory compliance, IP strategy, and cross-border transactions. Their aim is to be a valued, long-term partner for every client.
President & CEO
Founder
Tokyo Office
As Representative Director & CEO and Founder, he oversees the formulation and execution of business strategy while serving as the ultimate authority in governance, signing off on all executive decisions. He practices a management philosophy that refuses to separate offense from governance, positioning long-term trust as the bedrock of the enterprise.
Professional Team
Cross-Domain Specialists
Asia, Tokyo Office
Seasoned professionals across diverse fields form the operational backbone, consistently carrying projects from conception through execution to governance. Working in close coordination with executive leadership and the legal team, they sustain the enterprise's foundational infrastructure.
06 — HISTORY
Customer Cloud Corp. was founded on September 19, 2018.
As an official Lark partner, we rolled out integrated DX services including ".Ai CRM," accelerating the convergence of AI and business infrastructure.
Established the development of autonomous, self-evolving systems powered by AI as a commercial service. Announced the AI Production Factory (CC AI Factory) concept.
Officially launched the "Bit Valley 2.0" initiative from Shibuya, with CC AI Factory, consolidated management, and an AI platform at its core.
Full-scale launch of the AI infrastructure business supporting the foundations of nations and industries. Designing architectures built for long-term operation and accelerating real-world implementation.
Designated 2026 as the "Year of the Second Founding," transitioning to the real-world implementation phase. Unveiled our new corporate identity: "Non-Destructive Innovation — Not destruction, but refinement."