Based in Shibuya, Customer Cloud has officially launched the “Second Bit Valley Initiative,” integrating CC AI Factory (the AI Production Factory), the CC consolidated management model, the social implementation of AGI technology, and its media business. By linking these across the board, the company aims to redesign an AI industry ecosystem originating in Shibuya and to form new AI social infrastructure for global markets.
Official Global Partnership with BytePlus
As an official global partner of BytePlus, the company supports the rollout of AI cloud infrastructure in Japan. Through its collaboration with the international AI community “WaytoAGI,” it is strengthening its role as a hub connecting AI talent and companies, including those in Japan, the United States, and China.
Declaring Itself the Epicenter
The company has declared that “Customer Cloud will become the ‘epicenter’ of the second Bit Valley,” expressing its determination to “rebuild Japan's AI industry as a connected whole.” It sets out a policy of integrating generative AI, AGI, and DX to redesign corporate productivity and creativity.
Making Shibuya the epicenter
of the second Bit Valley.
As an official partner of the DX platform “Lark,” the company officially began operating its AI Production Factory in 2025. It continues to build a track record of AI and DX support for major companies in Japan, including large manufacturers and telecommunications carriers.